April 12, 2021, 05:48:08 PM

Author Topic: World's Worst Web Experience?  (Read 2021 times)

DeckBuilder

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World's Worst Web Experience?
« on: January 25, 2014, 10:18:08 AM »
Here is a quick tale of woe

I had forgotten to pack my FAQ (which is out-of-date) when visiting a friend to play MW
We needed to reference it to clarify how Tanglevine interacts with Blue Gremlin and Grey Wraith
So we went to the web

Googled mage wars and clicked on the first link which was titled "Mage Wars"

www.magewars.com/jsite

This auto-redirected me to

http://www.arcanewonders.com/category/magewarsjsite/

404 Error

Lower down in the search list, we found this link

http://www.arcanewonders.com/category/magewars

The old helpful intuitive menus had "Downloads" big and bold before - but not anymore

In the new one, after searching each of the branches, many of which led to blank dropbox links or pages that seemed to be missing pictures, texts lines with huge gaps, I finally came across

\Mage Wars\All About Mage Wars\Resources and Downloads (which is weird submenu to keep a key need)

Only to find a link to the Spellbook Builder and nothing else there!

So then we clicked to the Forum - aah, something familiar at last!
Logged in as me

Resources and Downloads sounds promising

Sadly there is no thread where I can see FAQ

Eventually I find a thread (only one NOT in bold) with a FAQ link

http://forum.arcanewonders.com/index.php?topic=12725.0

Dropbox says "Nothing Here"

This wasn't the only link as we got the same message here

http://forum.arcanewonders.com/index.php?topic=13215.0

Starting to worry I've been blacklisted by Arcane Wonders!

So then I go to Rules Discussion \ Frequently Asked Questions \ Updated FAQ

http://forum.arcanewonders.com/index.php?topic=13306.0

No help here either

By now, our game delayed incredibly, my friend has gone past laughing and has nothing but scorn
We make up a rule decision (Gremlins and Greay Wraith just slip out of Tanglevine) and finish the game
But he's not impressed, does not want to play again and I can't blame him really


Please get your act together, Arcane Wonders!
This is lack of intuitive access to basic resources with so many red herring paths is just plain shoddy!
It looks so amateur, it's embarrassing.

I am so furious that I spent some time building these playtest books and it's been a waste of time

Before DVD, there was VHS.
When VHS first came out, there was also Betamax and it was smaller with better picture quality.
But it went the way of the dinosaurs because of rubbish marketing, distribution channels etc.

This website experience we just had should NEVER happen to anyone who plays this game
It will only push people away

I'm posting on the public forum cos I'm furious and I'm sure I'm not the only one with this frustration

I'm off to the FFG site where everything is intuitive, they have downloads flagged right from the start etc

Get with the 21st century.
If you aren't going to invest in a tablet version (and miss that boat), at least make the website better!

Such a shame when the game has so much going for it. Just like Betamax.
It's all fun and games until someone loses an eye. And then it's just fun.

Zuberi

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Re: World's Worst Web Experience?
« Reply #1 on: January 25, 2014, 10:27:49 AM »
It is a little unintuitive, but you actually got really close. What you wanted to do was click on the resources and downloads when you went to mage wars/all about mage wars/resources and downloads. If you had clicked on it instead of hovering over it you would have found familiar territory. Hovering over it though does indeed only reveal a link to the spell book builder.

Aylin

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Re: World's Worst Web Experience?
« Reply #2 on: January 25, 2014, 10:32:55 AM »

webcatcher

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Re: World's Worst Web Experience?
« Reply #3 on: January 25, 2014, 02:04:11 PM »
I agree with DB. The FAQ document is extremely hard to find and, as of today at least, a lot of the dropbox links with rulebooks and codices have turned up empty.

Gregstrom

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Re: World's Worst Web Experience?
« Reply #4 on: January 25, 2014, 03:53:02 PM »
Having had some difficulty finding these files myself, I'd like to add my voice to the requests for an improvement to the interface.

Laddinfance

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Re: World's Worst Web Experience?
« Reply #5 on: January 25, 2014, 04:01:45 PM »
We've been working on their layout this last week. If any of you have suggestions for our website I would love to hear them. Please send email to me at aaronbrosman@arcanewonders.com.